MTA Surface Line Dispatcher (SLD) Practice Exam

These questions are part of the practice quiz. Start practicing

• What action must be taken if an individual receives a license disqualification?
• What type of data analysis is facilitated by GIS technology in surface line operations?
• What is a “transfer point” in public transit?
• Who is allowed on NYCT property?
• What is the minimum requirement for employees concerning holidays?
• When are headlights required to be on for safety?
• Which of the following is a method used for scheduling in surface line operations?
• Which software tool is commonly used for route planning by dispatchers?
• What does an incident command system provide in terms of emergency management?
• What must employees provide to ensure their licensing is valid?
• What does effective fleet management primarily aim to ensure?
• What is the minimum distance a bus must stop from a railroad track?
• What is a key benefit of reducing bus idling times?
• If qualified for the Family Medical Leave Act, how many days are you entitled to?
• What is essential to notify the bus command center about?
• When a full leave of absence occurs, deductions for sick days are made for how long?
• What must employees adhere to regarding their conduct when IOD?
• Which of the following best describes flexible scheduling in transit?
• In what way do Surface Line Dispatchers support customer service?
• What is required for employees regarding timekeeping?
• Which document is NOT listed as a valid half-fare card?
• How many children are allowed to ride for free when accompanied by an adult?
• What are “rush hours” in transit operations?
• What must not be worn while operating buses?
• What is the minimum temperature buses must be heated to during customer service from October 15 to April 15?
• When can babies under 2 ride for free?
• In the event of a bomb threat, which of the following actions should an operator take?
• What does the st 10 summary report in the daily bus report address?
• What is prohibited when transporting persons claiming injury?
• Who is prohibited from accessing the rear door for boarding?
• What medical requirement must employees fulfill before returning to work from military duty?
• If within 3 years of reinstatement a driver receives 7 points in 18 months, what is the result?
• How many OA and TA depots are there?
• What must an operator have before being allowed to operate a bus?
• What is the role of a dispatcher in ensuring safety during operations?
• During a snowstorm, which alerts require employees to make every effort to come to work?
• Which of the following is NOT a component of the pay formula?
• How does fare collection impact dispatch operations?
• What is a 'cut slip' referred to in employment context?
• What is the significance of a "bus stop schedule"?
• How can ridership data assist transit decision-making?
• What is the best test of a dispatcher's supervisory skill?
• In terms of dual employment, how many days do employees have to terminate secondary employment if their application is denied?
• What can be a consequence of poor vehicle monitoring?
• When is a letter issued to personal insurers in relation to bus accidents?
• What report summarizes crew availability for bus operators?
• What is the maximum damage amount under which the MV 104 form is unnecessary to process?
• What is the required action for a change of address notification?
• What should operators do when they encounter unsafe conditions along their routes?
• Who qualifies as authorized free riders?
• What is the role of GIS technology in surface line operations?
• What is the upper temperature limit for heating buses in customer service?
• What does “passenger load” refer to in transit management?
• What is a key benefit of using performance metrics in transit operations?
• When should sick days be deducted for employees on leave?
• What is the impact of fuel prices on transit operations?
• How should a dispatcher respond to a service disruption?
• What is the minimum distance a bus must maintain from curbed or parked vehicles when operating?
• What is required for securing the bus after an accident?
• When can employees wear shaded or colored lenses?
• What is the main focus of an emergency response plan in transit dispatch operations?
• What does the bus idling and emissions control policy specify?
• What is the cost for replacing a lost bus operator badge?
• What must an employee do if served with a subpoena or summons to testify?
• What is the maximum fine associated with bus idling?
• Which of the following is prohibited regarding bus operation?
• What is the procedure when a bus approaches a railroad crossing?
• What type of system is Santa Barbara/Amerex?
• What is prohibited for persons riding the bus?
• Which ID card is NOT valid for a customer to be entitled to half fare?
• What should an operator do if they observe unsafe conditions?
• What items are strictly prohibited aboard the bus?
• What must be done when making bus swaps?
• How long is the temporary disqualification for a first conviction on a bus?
• Customers with physical disabilities can board any NYCT bus with a service animal that usually has?
• Which family member is NOT eligible for bereavement leave?
• Which is a key safety protocol a Surface Line Dispatcher must follow?
• Why is it crucial to monitor vehicle performance in transit systems?
• How do performance metrics enhance transit dispatch operations?
• Which of the following can be a consequence of excessive bus idling?
• For what duration is bus idling often limited by law?
• Which of the following actions is NOT permitted among employees?
• What is required from employees regarding outside activities while being employed?
• How do you calculate Running Time?
• When not satisfied with a Step 2 hearing decision, within how many days can you file with the impartial arbitrator?
• Under what condition can employees wear their uniforms?
• What does “real-time tracking” mean in surface transit?
• What is the primary responsibility of a dispatcher during routine inspections?
• Why is staff training important for Surface Line Dispatchers?
• If an employee goes sick on Thanksgiving Day and submits satisfactory proof of illness, what is the total loss of pay for that day?
• What is a “buffer time” in transit scheduling?
• What must be included in the 24-hour report regarding intermodal services?
• When must summer uniforms be worn?
• Why is timely communication vital for Surface Line Dispatchers?
• How often should transit lines be evaluated for performance?
• What is a common challenge faced by Surface Line Dispatchers?
• What is typically required of drivers to avoid fines related to idling?
• In the case of a crime onboard a bus, what is the first step operators must take?
• What is the departmental policy regarding seat belts for employees operating NYCT vehicles?
• What is the conversion formula for feet per second to miles per hour?
• What is one of the regulations regarding the operation of buses?
• What is a common reason for enforcing idling laws on buses?
• Why is adherence to operating rules significant?
• What should happen during a vehicle layover?
• What must be done after collecting all accident data?
• After discharging the last customer, what should the bus operator do if he is scheduled to depart in 6 minutes?
• What is the minimum amount of oil or fuel that must be reported to the office of system safety and command center?
• What action is required if a bus accident occurs?
• What is an essential component of the job of a bus operator?
• How many feet before an intersection should a bus operator activate the turn signal for a right-hand turn?
• How soon must an employee notify authorities about a traffic infraction conviction?
• Which of the following would likely be classified as a service disruption?
• During an emergency diversion, where should bus operators stop?
• Which of the following contributes to fuel waste during bus idling?
• How many hours must an employee work to qualify for the Family Medical Leave Act?
• What type of communication is essential for a Surface Line Dispatcher?
• What does “transit-oriented development” refer to?
• What should a bus operator do if visibility is significantly reduced while driving?
• What is the primary responsibility of a bus operator when encountering hazardous conditions?
• What type of hat is permitted for employees at all times?
• What action should be taken immediately if an employee loses their pass?
• What does the term "headway" refer to in transit operations?
• What is the disqualification period for two drug and alcohol convictions within a 10-year span?
• What factors are important for effective crew scheduling?
• What are the main components of a surface transit network?
• What is defined as a set of procedures for handling emergencies affecting passenger safety and service continuity?
• Which of the following is NOT a typical violation related to idling?
• How often should transit equipment be maintained?
• When does lapse time for accident briefs begin?
• A disabled employee with less than 10 years of service will receive what?
• Which line cannot have an articulated bus run under the 66th Street underpass?
• What is the maximum wheelchair capacity allowed?
• At what distance should a bus signal for an exit off a highway?
• What should dispatchers do during an emergency situation?
• What details must be reported after a bus is commandeered?
• How do you convert miles per hour to feet per second?
• What does “load balancing” refer to in transit services?
• What is the best practice for drivers to ensure compliance with idling laws?
• How is customer satisfaction assessed in public transit?
• When an employee works during jury duty, how are they compensated?
• Which activities are prohibited among employees while on duty?
• What is the disqualification period for a first DWI conviction in a car?
• Which action is preferred when a bus is under emergency diversion?
• What type of medical documentation is necessary for operators before operating a bus?
• Which measure could encourage drivers to comply with idling regulations?
• What is the primary goal of passenger communication protocols in transit systems?
• What is mandatory notification in case of an arrest?
• How many bus lengths should a driver allow for safe stopping distance at 20 MPH under good road conditions?
• What circumstances allow for the easing of the 8-hour rule restriction?
• During which period must snow fighter vehicles be serviced weekly?
• What documentation is required for employees reporting sick while out of town?
• What is the proper course of action if there is a fuel spill of 5 gallons or more?
• What should a Surface Line Dispatcher prioritize during service disruptions?
• What determines the evaluation during the probationary period for an employee?
• What is the minimum number of bus lengths that should be maintained for safe distance at 20 MPH?
• What is the requirement for employees' passes while on duty?
• By what date should the union be provided with a new run and work schedule?
• What is the formula for calculating Miles Per Hour?
• When must the SSD form be forwarded to the System Safety Office?
• What is strictly prohibited from being placed on the dashboard of a bus?
• What is the time frame for employees to submit a sick note after returning to work?
• What type of activity is prohibited on authority property?
• Who is responsible for red light violations while operating an authority bus?
• In what scenario is a lack of heat in a bus not considered a valid reason for removal from service?
• Reclassified employees who have non-job related injuries and less than 10 years of service will receive what?
• How can technology enhance passenger experience in transit?
• Which time period is designated for the end of summer uniforms?
• What role does a dispatcher play in planning new routes?
• How can school districts support reduced bus idling efforts?
• What is the correct procedure for operators upon completing their route before a scheduled departure?
• What should government bodies provide to help reduce bus idling?
• How should a bus operator respond to a medical emergency on board?
• Who must a bus operator notify if they observe a customer appearing impaired and a danger to themselves or others?
• Which of the following is a potential environmental concern with bus idling?
• Under which circumstance is processing the MV 104 form not required after an accident?
• How much notice must employees give before retiring?
• What is the main purpose of using a turn signal in a bus?
• What is the purpose of a deviation report?
• What does IOD stand for in the context of employment?
• What must be done when a bus is commandeered by NYPD or NYFD?
• Why might a dispatcher need to understand passenger load?
• What must employees do if they get sick during a snowstorm?
• What is the pay status for employees hired after April 30, 1988 on the first sick day?
• Which of the following groups is NOT an authorized free rider?
• What must be included on courtesy cards for the legal department?
• What situations require the completion of an SSD form?
• When a moving bus is in front of your bus, how many feet should you keep behind it?
• How many days does an employee have to refile a grievance if they fail to cite the alleged violation?
• What data can be analyzed to improve service levels?
• What formula is used to determine Length?
• What constitutes a reportable crime on a bus?
• During which period must winter uniforms be worn?
• What is a common method for managing delays?
• What is the definition of a “layover” in transit operations?
• How do Surface Line Dispatchers communicate service changes to the public?
• What must an operator do immediately after observing a crime on the bus?
• Which documents are included in the timely submission of blind incident documentation?
• What does “route optimization” refer to in transit operations?
• What action must be taken first when investigating an accident involving a bus?
• What action should a dispatcher take if a vehicle is behind schedule?
• What is required if an employee loses their bus operator badge?
• What is the consequence of having 9 points on your license within an 18-month period?
• What is the primary responsibility of an MTA Surface Line Dispatcher?
• What is the specified time frame during which a request to stop should be made?
• Who usually enforces maximum idling laws?
• What happens if a driver fails to report a disqualification?
• What essential function does monitoring transit service performance serve?
• How does community feedback influence transit operations?
• What is the time frame within which all complaints must be forwarded?
• Why is it important to maintain accurate records in dispatch operations?
• Under what condition must shaded lenses be worn?
• What is required when an employee is suspended prior to a disciplinary hearing?
• What should not be used during a bomb threat situation while operating a bus?
• How can weather impact surface transit operations?
• What should a bus operator do if he arrives at the last stop and has discharged the last customer?
• What is the role of the operator during an accident investigation?
• What should drivers seek to minimize for legal compliance and environmental reasons?
• Why is it important to coordinate with emergency services?
• What is the primary purpose of using incident reports by dispatchers?
• How many calendar days does a bus operator receive for military leave?
• In surface line operations, what is the significance of timely communication with operators?