What is a “service disruption”?

A service disruption refers specifically to an event that interrupts the scheduled service of a transit line. This could encompass a variety of situations, such as mechanical failures, accidents, weather-related incidents, or any other unforeseen occurrences that impede the normal operation of transportation services. Understanding what constitutes a service disruption is critical for transit operators, as it affects routes, schedules, and ultimately the service provided to passengers. Recognizing and responding appropriately to service disruptions helps in maintaining safety, operational efficiency, and customer satisfaction.