Why is adherence to operating rules significant?

Adherence to operating rules is particularly significant because it directly impacts safety, reliability, and the efficiency of service delivery. Operating rules are designed to create a framework within which transportation services can operate effectively while minimizing risks to both passengers and employees. When these rules are followed, it helps prevent accidents, enhances the safety of operations, and ensures that services are delivered consistently and on time.

Furthermore, having established rules means that employees understand their responsibilities and the procedures necessary for maintaining smooth operations. This, in turn, contributes to a more reliable transit system that meets the needs of the public. While other factors, such as regulatory compliance, cleanliness, and employee satisfaction, are important, the primary focus is on creating a safe and efficiently functioning transit environment, which is the core of the operating rules.