What is defined as a set of procedures for handling emergencies affecting passenger safety and service continuity?

The term that describes a set of procedures designed to address emergencies that impact both passenger safety and the continuity of service is known as an emergency response plan. This plan outlines specific actions to be taken in various types of emergencies to ensure the safety of passengers and the smooth operation of transportation services.

An emergency response plan typically includes components such as communication strategies, evacuation procedures, roles and responsibilities of personnel, and coordination with local emergency services. By having a clear and organized approach, these plans help mitigate the effects of emergencies, reduce the risk of injury, and restore normal operations as quickly as possible. This structure is essential for maintaining the trust of the public and ensuring that safety is prioritized in times of crisis.

While other options are relevant concepts in emergency management and safety, they do not specifically encapsulate the comprehensive procedures for handling emergencies that directly impact passengers and service continuity.