What are “rush hours” in transit operations?

Rush hours in transit operations refer to the specific times of day when passenger volume is at its highest. This typically occurs during the morning and evening when commuters travel to and from work or school, leading to an increase in ridership on public transportation systems. During rush hours, transit agencies often adjust their service frequency and capacity to accommodate the higher demand, ensuring that trains and buses can handle the influx of passengers efficiently. Understanding rush hours is crucial for planning schedules, staffing, and resource allocation in transit operations, as it directly impacts service delivery and overall passenger experience.